Billing and Settlement of customer load information is a complex web of interactions between the Load Settlement Agent (LSA), Wires Services Provider (WSP), and the Power Pool of Alberta. Alberta retailers must adhere to the standards and rules established by the Settlement System Code. These rules and standards are continually being refined.

Valeo Power has been an active participant in the settlement process from the beginning and is directly involved in government sponsored committees dealing with the evolving rules and new legislation.


The Billing and Settlement function is essential to confirm and validate the Power Pool and Wires Services invoicing. Valeo is prepared to act as your full service billing and settlement agent constituted by the following tasks:
 
  • Enrolment of all applicable customer sites / meters with the WSP
     

  • Read and maintain Dropchute mailbox to communicate with the applicable WSPs and LSAs.
     

  • Warehouse customer billing data in a secure environment
     

  • Identify and resolve billing data anomalies such as missing or grossly incorrect information
     

  • Maintain a digital ID certificate with the Power Pool to receive customer commodity invoices
     

  • Settle metered or estimated consumption, losses and UFE against the wholesale billing for customer. The settlement will be done at the site level and will be summarized into customer subtotals.

  • Calculate commodity costs, pool uplift costs, trading charges and all applicable rebates or riders down to the site level
     

  • Present site specific wires billing information in support of the wholesale wires invoices
     

  • Initial, interim and final adjustment calculations will be provided
     

  • Each final settlement will be accompanied by a reconciliation of meter information, loss group calculations and UFE percentages down to the site level.
     

  • Valeo will provide specific meter information on an ad hoc basis in a format convenient to the Valeo billing and settlement system.


Valeo is committed to providing accurate and easy to understand electricity bills, while adhering to the requirements imposed upon retailers by the Settlement System Code. For all our customers, this means understanding what Settled Energy is versus Metered Energy.
Metered Energy is sometimes estimated because of the non availability of meter reads at the time of the monthly settlement performed by the Load Settlement Agent (LSA).
   
Losses are estimated to account for energy that is lost in the transmission and distribution of electricity to your site(s).
   
UFE accounts for theft, unassigned meters, and poor estimations for losses and unmetered sites.


There are three distinct settlements called Initial, Interim, and Final Settlement that occur at 1, 3 and 7 month intervals respectively. These distinct settlement periods exist because not all meters in the Province of Alberta are read monthly. Some meters are read every second month, some meters are read quarterly. At the end of the 7 month window, it is expected that all meters have been read in the province.

Why does this matter for customers?

The allocation of losses and UFE is a dynamic process that requires constant reallocation as new data is received. Click here for a Sample Valeo Power Bill.

How does this show up on my bill?
The adjustments in allocations for Interim and Final Settlement show up in the adjustments line for you power bill. These adjustments are expected to form a very small portion of your purchased electricity cost.

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